September 3, 2010
Getting out into the real world is hard. You love the pay. You love feeling that you have a purpose in life. You might even like the benefits of working. The one thing we don’t like? Well, there are a number of things that you might not like. This got us wondering. What do people complain about as they work? Well, planet antares complaints dot com went to look at that and here are some of the most common work complaints that people have. (more…)
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September 2, 2010
How annoying is it when you’re using your cellphone and you just randomly lose reception, drop calls, inability to make calls, or send texts? How much more annoying would it be if your phone was not only doing all of those things but also telling you that there is nothing wrong with its signal strength? You would assume your mobile phone was broken wouldn’t you?
The above is a common complaint planet antares complaints dot com has heard among users of the iPhone 4, the crazy thing about the issue is that your phone is not broken at all. (more…)
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September 1, 2010
E-mail has evolved into the most widely used form of communication ever. It it free, it is fast, and simple to use. With mere clicks on the screen an e-mail can be sent to thousands of people. It didn’t take long before the marketing gurus to figure out a way to use e-mail to threaten the wallets and sanity of each person with an email account.
The term used for unwanted advertising through e-mail is “spam”. Perhaps a devastating blow to the makers of the faux meet product, it has become a widely known term which kindles feelings of vexation and contempt towards modern-day advertisers. Planet Antares Complaints gives tips how to reduce this e-mail spam. (more…)
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August 31, 2010
Anyone who has never experienced an unwanted telephone call from telemarketers either does not have a personal telephone or is too young to use a telephone. For the rest of society, telemarketing calls have become a daily invasion of privacy. To avoid talking with telemarketers consumers have employed various techniques such as telephone Caller ID and answering machines to screen incoming calls. No matter how alert the average consumer is, the calls continue to come.
Are there any legal actions that can be taken to stop, or reduce, the calls?
Is there any way to register a complaint against persistent callers?
Is there a Federal agency that has the responsibility to investigate unsolicited callers?
The simple answers are: yes…yes…and yes.
Consumer complaints about unsolicited calls from telemarketers have resulted in the passage of two Federal statues: the Telephone Consumer Protection Act of 1991 (TCPA) and the Telemarketing and Consumer Fraud Abuse Prevention Act (TCFAPA). As an individual, you can register your personal telephone on the National DO NOT CALL list either by calling toll free at 1-888-382-1222 or online at http://www.donotcall.gov. To register by phone, you must call from the telephone number that you want to list. Online registration allows you to enter up to three numbers per online visit. Once your personal telephone number is on the list, telemarketers have thirty-one days to stop calling. You also have the right to instruct the telemarketers to put your telephone number on their do-not-call list. Planet antare complaints recommends keeping a note of when and who you told not to call. (more…)
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August 25, 2010
Junk mail is one of the most common complaints you hear about out of people. The post office will sell your address everytime you move. The Government will also sell your public records. Small companies get your information and will also sell your name to the big junk mailers. It is impossible to stop all the junk mail you get everyday.
Planet Antares Complaints offers tips on how to reduce junk mail (more…)
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August 24, 2010
Small investors and individuals aren’t the only targets of scammers. Business owners who sell expensive products (like vintage champagne) are becoming the choice target of thieves using stolen credit cards. The potential victims don’t necessarily sell their products via the Internet, but instead, are being enticed into the scam by email inquiries. The business owner accepts the offer and the credit card payment. The buyer may pick up the merchandise or have the business owner ship the product and only after the product is gone, the seller is hit with a charge reversal when the card theft is discovered.
Here are a few tips to help business owners avoid being taken advantage of.
If you’re selling a high-value product, simply be more aware that you may be targeted by scammers. Examine large sale requests carefully and verify that the buyer is using a valid name and address. Ask for identification when completing a sale.
If you’re asked to deliver (or ship) the product, check out the location where the goods are to be delivered. If the receiving location is a warehouse or other unlikely delivery location for the goods you’re selling, don’t complete the sale.
If you accept credit cards for payment, use an address verification service. If the delivery address doesn’t match the address on the account, the sale will be flagged as suspect. If an unknown buyer wants to place a large order, don’t accept a credit card payment for a first-time order.
If the transaction seems suspicious to you, don’t agree to deliver the product immediately. Waiting as little as 24-48 hours may provide enough time to uncover a fraudulent credit card transaction. Also, before you deliver the product, contact your merchant account provider to see if they can verify that the transaction is legitimate.
June 21, 2010
Have you ever wondered if you are a micro manager? Maybe you have gotten the feedback that you tend to micro manage, either directly or indirectly, from your team but have not wanted to acknowledge it. You also could truly not be sure in which case it would be a good idea to ask your team directly. You may have one picture of your leadership style and the team might have a different picture entirely. What they think of you is mainly based on perception, it might not always be accurate, but knowing the perception is out there can help you modify it.
You are currently in a leadership position because you have excelled in past positions. You can meet difficult deadlines and deliver necessary results. Since you are a high performer, you expect the same out of your team. You are used to getting everything done and might have a hard time letting go enough to take a chance and see whether the people you supervise can also deliver. Rather than delegate or train someone you may find it easier to do things yourself, although you sometimes wonder why you spend 50 hours a week at the office. If this describes you, you have micro management tendencies. Qualities that make you a superstar individual contributor do not translate into making you a flexible manager.
To channel these tendencies in a more positive direction, make a list of your current duties. Are there any on there that should not belong to you? If so, make it a goal to train a person a week on a process. Once that is done, you will have more time for management duties. Collaborate often with your team, give them challenging assignments but remain supportive. Let them know you are available if they have questions or need direction but you have faith that they can get the job done. Remember, a smoothly functioning team can accomplish much more than you ever could alone. Practice succession planning, if you were to get promoted do you have someone in place who could take on your duties? You team wants to grow too. Finally, for experienced team members it is more effective to give them a goal versus dictating every step. Trust that your team can deliver and collaborate with them often, they will be much more motivated to meet goals. Remember to stay flexible and keep your sense of humor, this will serve you well in challenging times.
June 21, 2010
When you have a lot on your plate, it can be hard to accomplish everything you hope to. However, with the proper organization and careful time management, you can be done quicker than you ever imagined.
The first step in dealing with these daunting tasks should always be making a “to do” list. If you have a lot to get done in a short amount of time, it is very easy to forget about certain tasks, and sometimes those might be the most important of the bunch. Find a pad a paper and make that your “to do” pad. Anytime you need to get a lot done, brainstorm on this pad and scrawl out whatever comes to mind. Even if the task can be put off for a later time, it is vital to get it on paper as it might help you remember similar tasks that are more important.
Once you have recorded everything that comes to mind, circle the tasks that you need to complete right away. Copy the circled tasks on the next page of the notepad. This will be your official “to do” list for that day. Make sure not to stretch yourself too thin. If you have some extra tasks you’d like to complete, write them at the bottom of the page, but note that they are optional and only to be worked on once you have finished the more important stuff.
Separate short tasks from long tasks. You never want to do two long tasks in a row as it might tire you out or discourage you because of how little progress you are making. Do your best to follow a short task with a long task and vice versa.
Make sure to include breaks in your schedule. When you are on a roll, keep working, but if you start to feel tired, take a 15-30 minute rest and get something to drink. As silly as it may sound, it is important to stay hydrated no matter what the task. Also, make sure to eat plenty throughout the day so you don’t lose energy as you near the end of completing your objectives.
When you finally finish all of the work you set out to do, partake in an activity you really enjoy. A reward at the end of a long, hard day’s labor will make you appreciate the work you’ve done even more.
May 27, 2010
From your cubicle you can hear the many noises of the work place, like the phone ringing, the copier, and your boss talking about work with another employee. A few things you do not want to hear during a work day might be the argument your co-worker is having with her husband over the phone. Not only is this awkward, but it does not belong in the work place.
What are some phone etiquette rules for talking on the phone at work? There are several rules that keep your place of business just that.
First and foremost all personal calls, unless in a case of emergency, should be dealt with during personal time. There are many reasons for this. If you are dealing with a personal issue on the phone at work, the issue is no longer personal since it can be heard by anyone who is in the same room. For the sake of keeping your personal information personal, you should not discuss personal information or issues on your work phone. The work phone is for work purposes only. There are many good reasons for that. You are getting paid to work not to deal with personal issues during work hours.
When you are calling from your place of work, you should always state your name and where you are calling from. If you should need to leave a voicemail, you should make sure you have clearly stated your name and your reason for calling. You should also leave a phone number where you can be reached. Always be polite when leaving a message or calling from work as you represent your company when you do so.
Other etiquette rules include picking up the phone as quickly as possible. You do not want potential customers waiting for long periods of time on the phone. If after you answer you have to place a caller on hold, make sure to check back with the caller at least every minute and inform them of what progress is being made and when their call will be addressed.
You should never be chewing when you answer the phone and always speak clearly. Your language should be professional and positively reflect the company you work for.
Remember these rules when ever you need to use your company phone and you will ensure a positive and professional experience.