Planet Antares Complaints

Anyone who has never experienced an unwanted telephone call from telemarketers either does not have a personal telephone or is too young to use a telephone. For the rest of society, telemarketing calls have become a daily invasion of privacy. To avoid talking with telemarketers consumers have employed various techniques such as telephone Caller ID and answering machines to screen incoming calls. No matter how alert the average consumer is, the calls continue to come.

Are there any legal actions that can be taken to stop, or reduce, the calls?
Is there any way to register a complaint against persistent callers?
Is there a Federal agency that has the responsibility to investigate unsolicited callers?
The simple answers are: yes…yes…and yes.

Consumer complaints about unsolicited calls from telemarketers have resulted in the passage of two Federal statues: the Telephone Consumer Protection Act of 1991 (TCPA) and the Telemarketing and Consumer Fraud Abuse Prevention Act (TCFAPA). As an individual, you can register your personal telephone on the National DO NOT CALL list either by calling toll free at 1-888-382-1222 or online at http://www.donotcall.gov. To register by phone, you must call from the telephone number that you want to list. Online registration allows you to enter up to three numbers per online visit. Once your personal telephone number is on the list, telemarketers have thirty-one days to stop calling. You also have the right to instruct the telemarketers to put your telephone number on their do-not-call list. Planet antare complaints recommends keeping a note of when and who you told not to call. The TCPA authorizes the Federal Communications Commission to receive complaints and prosecute violators. The TCFAPA authorizes the Federal Trade Commission to enforce Telemarketing Sales Rule (TSR) restrictions on telemarketers and to initiate prosecution of violators. Consumer complaints list the most frequently violated restriction of the TSR as calls before 8 AM or after 9 PM. Persistent callers have been, and will continue to be, taken to court and fined when found guilty.

You do not have to be inconvenienced in your own home. Planet Antares Complaints recommends learning what your consumer rights are regarding unwanted and unsolicited sales calls and freely share that knowledge with the next telemarketer you engage.

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Complaints by Planet Antares Complaints